Transport Manager: Role

The transport manager role will often depend on if the transport manager is viewed as the formally nominated transport manager on an operator’s licence. In the case of the information contained in this section of the website, is based on the transport manager being a nominated on a standard national, or international operator’s licence. If the transport manager position, is in relation to a restricted operator’s licence, then please see the section within this website, relating to transport management & restricted operator’s licence.   

Transport Manager: Two Bosses to Keep Happy

The transport manager role when he/she is the nominated transport manager on an Operator’s Licence. In many ways, is split into two halves, each half having in some cases views which are not compatible with each other, or like the title of this section. The nominated transport manager is trying to keeping two Bosses happy. One half is keeping the Operator Licence Holder, his/her employer, by making sure that the vehicles, & drivers are available to work, at the time the operation requires them to. Therefore, keeping the Operator Licence Holder’s customers happy, & the business moving forward. This is generally known as operational, or commercial pressure.

The other half, or the other boss is the Operator Licensing Regime, & its enforcement bodies, The Office of the Traffic Commissioner, (OTC), & Driver & Vehicle Standards Agency, (DVSA). Their focus is of course compliance to the Operator Licensing Regime, by all those parties who hold an Operator’s Licence of any type. In their view the nominated as the Transport Manager on an Operator’s Licence is their representation, in effect their voice within the entity that holds an operator’s licence, & it is not only their job, but a legal responsibility to make sure that compliance to the Operator Licensing Regime is maintained, & that compliance to those regulations within the Operator Licence Regime are not compromised, due to the commercial pressure the Operator Licence Holder is under to keep vehicles, & drivers working. This is generally known as regulatory pressure.

So, it can be seen that the way the Operator Licencing Regime has been set up, so that the relationship between the nominated transport manager who is nominated on an Operator Licence as the competent person (Transport Manager / CPC Holder), & the operator licence holder at times can become very adversary, if actions by an Operator Licence Holder are outside of the Operator Licensing Regime.

Ultimately it is the regulatory pressure that should always, & will prevail, & any nominated transport manager should stand by their obligation in making sure compliance is maintained, no matter how great the commercial pressure. This view has also been expressed by senior figures with the regulatory body, by no less than former Senior Traffic Commissioner 2016, Mrs Beverley Bell, who’s view can be read below.

Transport Manager: The Traffic Commissioners View

Senior Traffic Commissioner view, Mrs Beverley Bell, which sums up the role of the nominated transport manager, in today’s transport industry very clearly. She said that “To be effective, transport managers have to manage upwards as well as downwards, and not allow operational pressures to take precedence over legality and safety. It was important that the transport managers are seen to be taking care, to protect their own good repute, even if that means the possibility of upsetting their employer”.

This statement by such a senior figure shows, that the regulatory bodies view the nominated transport manager as not just another employee of the operator licence holder, but as a person who is in place to make sure that the view of the regulatory body is known by the operator licence holder on matters relating to operator licensing compliance.

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This Website and the information shown on it, has been produced as a basic guide, to show the relationship between a CPC Holder, & the Operator Licence Regime. Therefore, it cannot be considered as formal legal advice.